What we solve ·How do I build something that later runs on its own?
Forge · Build
How does your team find what the organization already knows?
Everything we know is written down and nobody finds it when they need it.
An assistant that answers from your documentation, always cites the source and says "I do not know" when it does not, with the accuracy rate measured before anyone is shown it.
Domain document assistantSend this page to whoever decides
What you receive
- The curated corpus with its currency rules, which stands even if the assistant gets switched off.
- The assistant running, citing the source in every answer.
- The evaluation bank and its measured result: accuracy, fabrication and abstention.
- Operating manual, access policy and shutdown criterion, with a named owner.
The proof that applies here
- 250,000 incidents analyzed and 700 automated agents in production, not in a pilot.
- 19 years operating service knowledge bases at regional scale.
- Eight years under regulatory supervision, where a procedure that cannot be located is a finding.
How we solve it
The method, not the promise.
- The corpus gets curated before any technology is touched: what governs, what is repealed, what should never have been there. It is the part that decides the result.
- The evaluation bank gets built with your people and frozen. Without a bank there is no measurement, only impression.
- Retrieval gets built with mandatory source citation on every answer.
- Accuracy, fabrication and abstention get measured before it is put in front of anyone, and the number is handed to you even when it is unfavorable.
- It gets handed over with an operating manual, a named owner and a written shutdown criterion.
Use this today, without hiring anyone
Before spending a cent, run the curation test. Four questions about your documentation that decide whether an assistant will help or amplify errors. They get answered in an afternoon and they are yours.
- When two documents contradict each other, which one governs? If there is no written rule, the assistant will pick one at random and cite it with confidence.
- Who declares a document current, and when did they last do it? A repository with no currency date is a historical archive dressed as a manual.
- What share of what is published is repealed and still sitting there? Count over twenty random documents. If it is more than a third, the work is the documentation, not the assistant.
- Is there anyone who can decide the above? If nobody holds that authority, no vendor can solve it for you.
And the highest yielding step: build your evaluation bank. Twenty or thirty real business questions with the correct answer written beside each one, frozen before buying anything. It is the only thing that lets you compare vendors with a number instead of with a demo, and it works whether you hire us or not.
This sounds like you if
- Onboarding new people depends on asking whoever is already busy.
- Someone left and half the context left with them.
- There is an assistant already running and its accuracy measurement is still to be defined.
Before you hire
The first phase, the curation, tells you whether your documentation can carry an assistant on top of it. If it cannot, you pay only for that phase and take away the diagnosis of what to fix first, instead of discovering it with the assistant already built.
This does not get bought on trust, it gets bought on measurement: the evaluation bank is agreed and frozen before anything is built and the result is handed to you measured even when it is unfavorable. You do not receive a promise, you receive the number.
When two of your documents contradict each other, which one governs and where is that written?
If the problem is a different one
We have years of tickets and complaints. There is something in there and nobody has had time to look.
Hidden value in your text
The pilot worked, everyone applauded and eight months later it is still a pilot.
From use case to production
Every area has its own version of the same figure and none of them match.
Data foundations audit